Public Company; 201-500 employees; AEG; Financial Services industry

March 2011 – April 2012 (1 year 2 months) Los Alamitos, CA

•Matched clients’ needs with world-class insurance services and internationally recognized investment products
•Recruited, train and manage 5-10 business partners one-to-one every quarter to represent World Financial Group services
•Oversaw all field sales transactions to ensure quality customer service

Public Company; 10,001+ employees; MAT; Consumer Goods industry

August 2011 – November 2011 (4 months) El Segundo, CA (Headquarters)

•Selected out of 55 interns and promoted to part-time employment based on performance
•Managed strategic and technical projects to ensure successful delivery and deployment on time
•Introduced a new project management system to a department of more than 30 employees to effectively communicate project status reports to executives, directors and managers

Public Company; 10,001+ employees; MAT; Consumer Goods industry

June 2011 – August 2011 (3 months) El Segundo, CA (Headquarters)

•Initiated Mattel’s Mobile Center of Excellence strategy to incorporate smartphones and tablets to the day-to-day operations
•Launched the design, development and deployment of Mattel’s first internal corporate mobile application
•Elected chair to lead an innovation group of 6 people to create and present a new toy that interacted with a smartphone to executives, directors and managers

Public Company; 10,001+ employees; BBY; Information Technology and Services industry

July 2009 – August 2011 (2 years 2 months) Tustin, CA

•Trained employees on an individualized basis to improve their sales and customer service strategies
•Coached clients on why Geek Squad services were the right solution, resulting in the award of Store’s Most Valuable Player
•Led the sales floor with more than a 60% attachment rate to new products while providing excellent customer service

Educational Institution; 501-1000 employees; Higher Education industry

August 2010 – May 2011 (10 months) Santa Ana, CA

• Mentored and oriented residents to enforce current disciplinary laws and regulations at Chapman University
• Exercised good judgment and positive role modeling to discipline current residents
• Coordinated programs to spread awareness in different topics, such as: alcohol, racism and academics

Nonprofit; 1001-5000 employees; Education Management industry

June 2008 – August 2008 (3 months) Santa Ana, CA

•Developed distinct programs/entertainment computer games that enhanced student’s learning skills
• Created an alphabet learning game similar to Monopoly for English-Learning students
• Dedicated time with after school programs and field trips with elementary school students

Marketing and Advertising industry

February 2002 – October 2004 (2 years 9 months) Guatemala

•Formulated a strict shrink prevention plan to increase monthly profit margin
•Managed distribution of rice and beans to local business
•Supervised the purchasing of supplies, materials and product for the production of the company